Returns and Refunds Policy

Thank you for shopping at bitdataset.com.

Please read this policy carefully. This is the Return and Refund Policy of bitdataset.com.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@bitdataset.com


BitDataset is a primary source of digital assets trading data for all major exchanges.

We currently follow 8 exchanges: OkEX, Poloniex, Bitstamp, Bitfinex, HitBTC, BitMEX, Coinbase Pro (GDAX), Binance and about 1000 crypto-to-crypto and crypto-to-fiat currency pairs. All coin data sets available on BitDataset are readily available to purchase and download, a confirmation email is automatically sent to you with an ftp credentials to your data sets. All the data comes in flat CSV files and packaged in Zip Archives. FREE samples. We provide Cryptocurrency Historical Data API service as well.